Statistics
The statistics data do not match
If a value does not look right, first check the period, filters and order statuses included in the count.
Before you start
Set the period and filters you want to analyse. Statistics reflect the data in TrucksOut and change according to the selections applied.
How to do it
- Check the date range
- Clear or review the filters
- Check the order statuses
- Compare with the operational details
- Reload the view
- Report the case with the period and filter
What happens next
After correcting the period or filters, compare the metric again with the orders included in the count.
Good to know
If something does not work
If the period, filters and orders are correct but the value still does not match, contact support with the metric, period and one concrete example to check.
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