Getting started
Your first operating day
Follow these steps to prepare a day, assign work and make it appear in the driver’s Mobile App.
Before you start
Before preparing the day, make sure you have a customer, truck and driver to assign, and an order with collection and delivery available.
What to do
- Create or check the customer, truck and driver
- Enter the order
- Open the Trip Plan for the correct date
- Assign resources and activities
- Save
- Select Inform drivers
- Have the driver check the activity
What happens next
When the driver updates an activity in the Mobile App, the status becomes visible again in the Dashboard. Check the plan if you need to change a date, resource or sequence.
Good to know
If something does not work
If the activity does not appear in the app, first check the date, assignment, plan save and use of Inform drivers. Then tell support which point remains blocked.
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