Documents
Download or delete a document
From the Order Details, you can view and download documents; if your role allows it, you can also delete them.
Before you start
Open the correct order and check that you have the required permissions. Before deleting a file, make sure it is really the one you want to remove.
How to do it
- Open the order
- Open the documents section
- Select the file to view or download
- To delete it, use the available action and confirm
- Check the updated list
What happens next
After downloading, the original file remains in the order. If you delete it, check that it no longer appears in the list.
Good to know
If something does not work
If you cannot download or delete a document, refresh the page and check your account permissions. If the problem continues, contact support and provide the relevant order and file.
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