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Mobile App

Upload a POD

To complete a delivery, add at least one photo as proof of delivery (POD) in the Mobile App.

Before you start

Open the correct delivery activity in the Mobile App. Check that the camera, location, and connection are available before completing the delivery.

How to do it

  1. Open the delivery activity
  2. Open “Proof of delivery / POD”
  3. Add one or more photos
  4. Check or remove the photos before completing
  5. Select “Complete delivery”
  6. Allow location when prompted

What happens next

When the delivery is completed correctly, the POD remains linked to the order and can be viewed from the Dashboard.

Good to know

If something does not work

If the delivery does not complete, check that there is at least one photo, location is allowed, and a connection is available. If the problem continues, report the activity and displayed message to the dispatcher or support.

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