Customers

Add or edit a warehouse

Add or update customer warehouses and distinguish them from company warehouses used in In-house logistics.

Before you start

Open the right customer and check the warehouse address before saving, especially if it will be used in orders that are already planned.

Customer warehouse and company warehouse

A warehouse saved in a customer record describes one of that customer's locations. In In-house logistics, by contrast, a company warehouse is an operational location of your own company, configured in Account → Company. The two warehouse types are separate.

How to do it

1. Open the customer or the relevant section
2. Add or edit the warehouse
3. Enter the address and required details
4. Save
5. Check the order that uses it

What happens next

After saving, check that the customer and any warehouses are available when you create or edit an order.

Good to know

If something does not work

Check the required fields, linked orders and your account permissions. If the issue continues, contact support with the customer concerned and the displayed message.

Last reviewed: November 12, 2026