Mobile App
Take charge and update the status
Update the status in the Mobile App when you actually start or complete an activity.
Before you start
Open the activity assigned for the day and check that it matches the work you are starting. Keep a connection available to send the update.
How to do it
- Open the correct activity
- Check the details
- Use “Take charge” when you start
- Update collection or delivery using the available action
- Wait for confirmation
What happens next
After confirmation, the updated status is shared with the Dashboard and remains visible to the dispatcher.
Good to know
If something does not work
If the update is not confirmed, do not repeat the action at random: check the connection and displayed message. Tell the dispatcher or support which activity is concerned, without sharing the complete code.
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