Trip Plan
Reschedule an order
Move work that still needs to be carried out to the correct day, without changing work that has already been completed.
Before you start
Before moving the work, check with the person following it whether collection or delivery has not already been carried out.
How to do it
- Check the order's actual status
- Update the date if permitted
- Open the Trip Plan for the new date
- Assign resources and activities again
- Save and inform the driver
What happens next
After saving, check the Trip Plan for the new date. If you assign the work to a driver, use Inform Drivers to make the update visible in the app.
Good to know
If something does not work
Check the status, date, and activities already recorded before rescheduling. If you cannot edit the order, tell support which activity is involved and the displayed message.
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